FAQ
Help Centre

cb 66 Frequently Asked
Questions

Everything Bangladeshi players need to know about accounts, deposits via bKash & Nagad, cricket betting, bonuses, security, and responsible gaming — all answered in one place.

25 Questions Answered English Updated 2026 24/7 Live Support

This page covers the most common questions asked by cb 66 players across Bangladesh — from setting up your account and depositing with bKash or Nagad, to understanding how cricket betting works, claiming bonuses, and staying in control of your gaming. If you cannot find the answer you need below, our 24/7 support team is always ready to help via live chat or email.

Account & Registration

Easy Sign-Up

Register in under two minutes with just your name, mobile number, and date of birth.

KYC Protected

Identity verification keeps your account secure and withdrawals processed without delays.

Mobile Ready

Access your account from any Android or iOS browser — no app download required.

How do I create an account on cb 66?

Creating a cb 66 account takes less than two minutes. Visit cb-66.ws, click the registration link, and fill in your full name, date of birth, email address, mobile number, and preferred currency (BDT or INR). You must be 18 years or older to register. Once submitted, a verification code is sent to your mobile number to confirm your account.

What documents do I need for KYC verification on cb 66?

cb 66 requires a valid government-issued photo ID for KYC verification before your first withdrawal is processed. Accepted documents include a Bangladesh National ID card, passport, or driving licence. You may also be asked to submit a selfie holding the document. KYC review is typically completed within 24 hours on business days.

I forgot my cb 66 password — how do I reset it?

To reset your cb 66 password, click the "Forgot Password" link on the login page and enter the email address or mobile number registered to your account. A reset link or OTP will be sent to you within a few minutes. If you do not receive it, check your spam folder or contact [email protected] for manual assistance.

Can I have more than one cb 66 account?

No, each player is permitted to hold exactly one cb 66 account. Creating duplicate accounts is a violation of our Terms and Conditions and may result in all associated accounts being permanently closed and any pending balances being forfeited. If you believe a duplicate account was created in error, contact our support team immediately.

How do I close my cb 66 account permanently?

To permanently close your cb 66 account, contact our support team via live chat or email at [email protected] with a written account closure request. Before closure, ensure all pending withdrawals have been processed. If you are closing for responsible gaming reasons, we recommend activating self-exclusion first, which is faster and can be done directly from your account settings.

Deposits & Withdrawals

Supported Payment Methods: cb 66 accepts bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Sonali Bank, Islami Bank, Visa, and Mastercard for both deposits and withdrawals. All transactions are processed in BDT (Bangladeshi Taka).

How long does a bKash deposit take on cb 66?

bKash deposits on cb 66 are credited to your account instantly in most cases. Once you complete the bKash payment from your mobile wallet, funds typically appear in your cb 66 balance within 1 to 3 minutes. If a deposit does not reflect after 10 minutes, contact our 24/7 support team with your bKash transaction ID and the amount for manual verification.

What is the minimum deposit amount on cb 66?

The minimum deposit on cb 66 is ৳200 BDT when using bKash, Nagad, or Rocket. Bank transfer deposits via Dutch-Bangla Bank, BRAC Bank, or other partner banks may carry a higher minimum — typically ৳500 BDT. There is no maximum deposit limit imposed by cb 66, though your payment provider may apply its own daily transaction limits.

What is the minimum withdrawal amount on cb 66?

The minimum withdrawal amount on cb 66 is ৳500 BDT for mobile wallet withdrawals (bKash, Nagad, Rocket, Upay). For bank transfers to accounts at Dutch-Bangla Bank, City Bank, BRAC Bank, or Sonali Bank, the minimum is ৳1,000 BDT. Withdrawals can only be processed to a payment method that is registered in your own name.

How long do withdrawals take on cb 66?

cb 66 processes withdrawal requests to bKash and Nagad wallets within 1 to 6 hours on most days, including weekends. Bank transfer withdrawals may take 1 to 3 business days depending on your bank's processing schedule. All withdrawals require your KYC verification to be complete before they can be approved. You will receive a notification once your withdrawal is dispatched.

Does cb 66 charge fees on deposits or withdrawals?

cb 66 does not charge any platform-side fees on deposits or withdrawals. However, your payment provider — such as bKash, Nagad, or your bank — may apply their own standard transaction charges. We recommend checking the fee schedule of your chosen payment method before initiating a transaction to avoid any surprises.

Can I deposit using Nagad or Rocket on cb 66?

Yes, cb 66 accepts deposits and processes withdrawals via Nagad, Rocket, and Upay in addition to bKash. All four are fully supported mobile financial services available to players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi. Simply select your preferred method from the deposit screen and follow the on-screen instructions.

Games & Gameplay

How do I bet on cricket matches on cb 66?

To bet on cricket on cb 66, navigate to the Cricket section from the main menu, browse the available matches — including BPL, IPL, T20 World Cup, and Bangladesh Tigers international fixtures — and select the market you want to bet on (match winner, top batsman, total runs, etc.). Enter your stake in BDT, review the odds, and confirm the bet. All bets are settled based on official match results.

What slot games are available on cb 66?

cb 66 offers a wide selection of slot games from leading providers including Pragmatic Play, NetEnt, and Microgaming. Titles range from classic 3-reel slots to modern video slots with bonus rounds, free spins, and progressive jackpots. Visit the Slots section from the navigation menu to browse the full library, which is regularly updated with new releases.

Can I play cb 66 on my mobile phone?

Yes, cb 66 is fully optimised for mobile browsers on both Android and iOS devices. You can access all games, make deposits via bKash or Nagad, place cricket bets, and manage your account directly from your smartphone browser without needing to download a separate app. The mobile interface adapts automatically to your screen size for a smooth experience.

What is the RTP on cb 66 slot games?

Return to Player (RTP) percentages on cb 66 slot games vary by title and are set by the game provider, not by cb 66 itself. Most titles from Pragmatic Play and NetEnt carry RTPs between 94% and 97%. You can find the specific RTP for each game in its in-game information panel or paytable. cb 66 does not modify the RTP settings provided by licensed game studios.

Are the games on cb 66 fair?

All games available on cb 66 use certified Random Number Generator (RNG) technology supplied by the game providers. This ensures that every spin, card draw, or dice roll is statistically independent and cannot be predicted or manipulated. cb 66 sources games exclusively from established studios with verifiable fair-play certifications.

Bonuses & Promotions

What is the welcome bonus on cb 66?

cb 66 offers a welcome bonus for new players on their first deposit. The exact bonus percentage and maximum bonus amount are displayed on the promotions page at the time of registration. To claim the bonus, opt in during your first deposit — the bonus will not be applied retroactively if you forget to select it at the time.

What are the wagering requirements for cb 66 bonuses?

Wagering requirements on cb 66 bonuses specify how many times you must wager the bonus amount before the resulting winnings can be withdrawn. For example, a 20x wagering requirement on a ৳1,000 bonus means you must place ৳20,000 in total bets before withdrawing bonus-derived winnings. Full wagering terms for each promotion are listed on the individual promotion's detail page. Always read the terms before claiming any bonus.

Do cb 66 bonuses expire?

Yes, cb 66 bonuses carry an expiry period from the date they are credited to your account. The standard expiry window is 7 to 30 days depending on the promotion type. If you do not meet the wagering requirements before the bonus expires, the bonus balance and any associated winnings will be removed from your account automatically. Check the promotion terms for the specific expiry period.

Is there a loyalty or VIP programme on cb 66?

cb 66 rewards regular players through a loyalty programme where points are earned on every qualifying bet placed. Accumulated points can be exchanged for bonus credits or free spins. Higher activity levels unlock VIP tiers with benefits including faster withdrawal processing, dedicated account managers, and exclusive reload bonuses. Details of the current loyalty scheme are available in your account dashboard.

Are there seasonal promotions on cb 66 for events like BPL or IPL?

Yes, cb 66 regularly runs seasonal promotions tied to major cricket tournaments including the Bangladesh Premier League (BPL), Indian Premier League (IPL), and ICC T20 World Cup. These promotions typically include deposit bonuses, free bet credits, and enhanced odds on selected matches. Watch for announcements in your account inbox and on the promotions page during tournament seasons.

Safety & Responsible Gaming

SSL Encrypted

All data between your device and cb 66 is protected by SSL encryption at all times.

18+ Verified

Age verification is applied at registration and again before your first withdrawal.

Self-Exclusion

Block your account for up to 5 years directly from your account settings panel.

Is cb 66 safe to use in Bangladesh?

cb 66 uses SSL encryption to protect all data transmitted between your device and the platform, ensuring your personal and financial information remains secure. Player funds are held in segregated accounts separate from company operating funds. We apply strict KYC and anti-fraud procedures to protect all accounts from unauthorised access.

What is the minimum age to play on cb 66?

The minimum age to register and play on cb 66 is 18 years old. This is a firm requirement with no exceptions. Age is verified at registration and again before your first withdrawal is processed. Accounts found to belong to players under 18 are closed immediately and deposited funds are returned to the original payment source.

How do I self-exclude from cb 66?

To activate self-exclusion on cb 66, go to Account Settings, select the Responsible Gaming tab, and choose Self-Exclusion. Available periods are 30 days, 3 months, 6 months, 1 year, or 5 years. The exclusion takes effect within minutes of confirmation and cannot be reversed before the chosen period expires. You can also request self-exclusion directly through our 24/7 live chat support.

How do I set a deposit limit on cb 66?

Deposit limits on cb 66 can be set from Account Settings under the Responsible Gaming tab. You can define daily, weekly, or monthly deposit ceilings in BDT. Limit reductions take effect immediately, while increases require a mandatory 24-hour cooling-off period before they activate. This delay is designed to protect players from making impulsive limit increases during active sessions.

How do I contact cb 66 customer support?

cb 66 customer support is available 24 hours a day, 7 days a week, including public holidays in Bangladesh. The fastest way to reach us is via the live chat feature on the platform, with typical response times under 3 minutes. You can also email us at [email protected]. Support is available in English at all hours, including during Eid and other Bangladeshi public holidays.

Responsible Gaming Reminder: Gambling should always be an entertainment activity, not a source of income. If you feel that gambling is negatively affecting your finances, relationships, or mental health, please contact our responsible gaming team immediately or visit our Responsible Gaming page for tools and guidance. 18+

Still Have Questions?

Our support team is online 24/7 and ready to help with anything not covered above. You can also explore cb 66's games, cricket markets, and casino lobby right now.